At Festylo, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our eCommerce website and use our services. By accessing or using our website, you agree to the terms and practices described in this policy.

Information We Collect

• Personal Information: When you create an account or place an order, we may collect your name, email address, shipping address, phone number, and payment details to process and fulfill your order.
• Browsing Information: We may collect non-personal details such as your IP address, browser type, device information, and website usage data to enhance your browsing experience and improve our services.
• User-Generated Information: Any reviews, feedback, or messages you submit to us may also be collected to help us improve our services and provide a better experience.

Use of Collected Information

• Order Processing: We use your personal information to process and deliver your orders, communicate with you regarding your purchases, and provide customer support.
• Personalization: Your information helps us personalize your shopping experience, recommend products, and provide targeted marketing communications.
• Analytics: We use collected data to analyze trends, improve website functionality, and optimize marketing strategies.

Information Sharing

• Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate order fulfillment, payment processing, website analytics, and marketing efforts.
• Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority to protect our legal rights or comply with legal obligations.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.  

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and collect information about your preferences. You can disable cookies in your browser settings, but this may limit some features of our website.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.  

Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.  

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at

support@festylo.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.